Coleridge Medical CentreCanaan WayOttery St MaryDevon, EX11 1EQTel: 01404 814447
In addition to GP consultations the practice offers a wide range of clinics and healthcare services:
Please follow this link to NHS Choices web site where the most up to date information and advice on travel and health can be found.
We can only provide you with basic travel advice and travel vaccinations that are currently available on the NHS. Any other immunisations and advice can be obtained from your local private travel clinic. To find your nearest one please search online for private travel clinic Devon.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability. You will be required to pay for any non-NHS work beforehand. We accept payment by cash or debit card.
Patients are asked to travel as independently as possible to and from health care, perhaps with the help of family, friends, carer and neighbours, public transport or taxi if own transport not available.
The local Ottery Help Scheme may be able to provide you with transport to and from healthcare settings (a charge is usually made for this). The Help Scheme can be contacted on 01404 813041.
Bus routes through Ottery are:
Details of local taxi firms can be found using your telephone directly/yellow pages or online using a search engine.
Advice on Supported Travel is available from your local SPoC (Single Point of Contact) on 01404 46529 (open week days only). If you cant use the telephone you could ask a friend, carer or family member to ring for you. As this service is limited, priority is given to vulnerable people in isolated and rural areas.
You qualify for help with health costs if you and your family receive:
If you do not receive these benefits, you can also apply for a Low Income Certificate.
Ask for an HC1 form at your hospital, job centre, dentist or optician or call Healp with Health Costs on 0300 330 1343. they will be able to offer help and advice on completing the form.
Need help and advice about any aspect of NHS health and related social care services? Please contact the Patient Advice and Liaison Service (PALS) team on 0300 123 1672 or 01392 267 6645. Alternatively text for a call back to 07789 741 099.
PALS is a free and confidential service for patients.
Please click this link to find out how referrals to consultants and other health professionals are managed by the Devon Referral Support Service (DRSS). The DRSS will help you to choose the most appropriate hospital or healthcare setting by giving you the information you need about the availability of services.
Access to Dental Services (July 2014)
Dental Helpline for Devon - the dental helpline is available to assist patients to find a NHS dental service, this maybe for someone who wants to find a local practice to join for routine care, or have an urgent treatment need. The helpline is available Monday to Friday between 8.00 and 6pm. Please note in some areas where access to a NHS dentist is difficult there may be a waiting list in operation.
The helpline can be contacted on 01392 822348 or 0845 0020034 or by e-mailing firstname.lastname@example.org
In Hours access to Urgent care – patients should be directed to their own dentist if they have one:
Patients who do not have their own dentist can be directed to any of the following:
Plymouth Dental Access Centre Tel: 0845 1558070
Exeter Dental Access Centre Tel: 01392 405700
Barnstaple Dental Access Centre Tel: 01271 324878
Torbay & Southern Devon Community Dental Service Tel: 01803 217777
Or the Dental helpline for Devon and Cornwall Tel: 0845 0020034 or 01392 822348
Access out of hours for patients with an urgent dental problem should be directed to:-
Devon – Dental Out of Hours service on 01392 823682
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