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Important links  about the coronavirus (COVID-19)

NHS Advice for ALL patients, including stay at home advice   www.NHS.UK

Check if you have coronavirus symptoms  NHS 111 Online

Latest Practice news and access to services

Link to Ottery Help Scheme : if you need help or can offer your services as a volunteer  Ottery Help Scheme contact page  Please ring them on 01404 813041 regarding their befriending service or if you are concerned about vulnerable people in the Ottery and district area.  They are working closely with other organisations and will do their best to find you support where needed.

Our aim is to continue to provide safe and effective care while also protecting members of the public and our clinical and administration staff  from exposure to CV19.   Please always follow the instructions on our notices and given by our staff.   Please continue to help us to help you as best we can with the resources we have available.

self isolation, social distancing and shielding - what does it mean?


Please note that the Practice is still running a limited service due to the ongoing pandemic.

If you wish to speak to a GP or nurse PLEASE DO NOT ATTEND THE PRACTICE. Please phone the Practice on 01404 814447 and a member of our reception team will arrange a phone consultation for you or advise on another way to help you. If your preferred GP is not available on the day you phone the Practice, and you are willing to wait until they are next available, please let our reception staff know.

If an appointment is made it will either be done via telephone or video consultation. You will only be invited to attend the Practice if a GP or nurse has specifically asked you to do so. An alternative would be to use eConsult (found below) which allows you to consult a GP of your choice at any time of the day. We try to ensure you get a prompt response to these requests.

Thank you for your understanding.


Face Covering Guidance and Journey Assistance Cards

There is new guidance available on who is exempt from wearing a face covering. If you fall into any of these categories, and require a journey assistance card, please follow this link to apply.


Face Covering

We are kindly asking patients to please apply a face covering before entering the surgery.

We have a responsibility to our staff and to our patients, and a face covering is an added precaution that may have some benefit in reducing the likelihood that a person with the infection passes it on. Face coverings can help in reducing the spread of droplets; it stops them from leaving the mouth and nose, and reduces the size of area in which they spread.

Please note that medical and surgical masks are not necessary, as these still need to be prioritised for clinical staff working in high risk areas. Instead, we encourage patients who do not already have a mask, to look at the official guidance on how to make one at home with items that you may already have.

It is important to remember to refrain from touching your face when wearing the mask, as contaminated droplets can be picked up from surfaces by touch. Face coverings are not a replacement for social distancing, and we also strongly encourage washing your hands regularly.

Image Credit: Public Health England



Is the way that you are feeling affecting your daily life? Are you struggling to cope, feeling low, anxious or overwhelmed by your thoughts and feelings? Are you living with a long term health condition that is making you feel tired, frustrated and worried? You are not alone and we can help.

TALKWORKS is a free, confidential, NHS talking therapy service helping you to feel better by giving you the tools and techniques to improve your mental and physical wellbeing.

You can self-refer direct to TALKWORKS:

Call 0300 555 3344 or complete the online form on their website

Thank you, from all of us at the practice!

Thank you

Addtional appointments available evenings and weekends

download Get the latest updates from the practice here 



Coleridge Medical Centre – A Healthy Practice



We aim to provide a high quality, caring, safe and friendly atmosphere within which we help members of our community achieve and attain optimum levels of health.

(Site updated 30/07/2020)
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