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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Coleridge Medical Centre, Canaan Way, Ottery St Mary, Devon, EX11 1EQTel: 01404 814447
Your doctor may agree to let you have a prescription for long-term treatment without need for a consultation every time. Please use the following methods for ordering. Use the tear-off slip attached to your prescription or write out your order and:
Please do not telephone to request your medication as there can be confusion with drug names, pronunciation and errors can be made when writing out the request. Written requests enable records to be matched more accurately and requests can be processed without interruption from further calls.
For queries the local pharmacy telephone numbers are:
You can now nominate your preferred chemist or appliance provider (if you use one) to order and receive your medicines for you to collect. Please ask about Electronic Prescribing (EPS).
Application for Prescription Charge Exemption
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Once we receive your request here, please allow two full working days for prescriptions to be processed before they go off to your pharmacist and remember to take weekends and bank holidays into account. Please note that we are not permitted to interrupt consultations to sign prescriptions or resolve queries.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed by us.
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